Questions to Ask a Technician During an AC Repair

26 September 2019
 Categories: , Blog

A broken AC can ruin the quality of air and comfort in your home or business. Below are a few questions to ask your AC technician when scheduling a repair job:

Cost of diagnosis

Before signing a repair contract, you should ask the technician to inspect your AC system and narrow down the problem. When they know what the problem is, they can give you an accurate estimate. However, before they can do this, technicians will quote a price for coming to your home or business to inspect your AC. You should enquire about what the cost of the inspection will cover.

The estimated cost of repair

There is no standard cost of repair for a broken AC. The cost varies depending on the type of problem present in the AC. It is advisable to get a few quotes from different companies to allow you to choose one that meets your budget. You should also ask whether they provide a written estimate. A written estimate will include the problem present, job schedule and completion dates, warranty information of parts and the cost of the service. A written estimate will ensure that any potential issues are avoided and you have proof of the impending project.

Warranty or guarantee

Does the repair technician offer a guarantee for the repair service and parts used? Appliances have a limited lifespan. For this reason, you should enquire about the company's policy for faulty repair service or parts. The components used to repair your AC may have a manufacturer's warranty, which your technician should explain in detail. They should also be willing to provide a guarantee of work done, which shows confidence in their service. It shows they trust their service and the parts they use. You can avoid warranty issues by hiring a licensed technician.

Schedule of repair

Having a broken AC can pose a health hazard, especially during the hottest months of the year. You may be susceptible to a heat stroke, which is dangerous. For these reasons, it is essential to have your AC repaired ASAP! You should, therefore, enquire about the timeline of repair and if they can meet your deadlines. If the company you select will take a long time on the repair, you should hire another one or find a secondary plan to cool your home. Note that during hot seasons, repair companies have many appointments, but you should take your time and find a good HVAC company.

Keep these points in mind as you look for someone to do your air conditioning repairs